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U.S.-based providers of e-commerce resources, including cloud services, must release foreign-held customer information to law enforcement agencies under a new law. Providers have strongly objected to releasing customer information residing outside the U.S. for fear of violating the privacy laws of other countries. The providers noted a potential "staggering" loss of international customers.
NICE has debuted its NICE Employee Virtual Attendant, or NEVA, a process automation bot powered by the company's desktop automation technology. With chatbot capabilities, NEVA "is designed for both front- and back-office employees," said NICE VP Oded Karev, head of advanced process automation. Employees can use NEVA either to execute a complex business process or […]
Hundreds of millions of dollars soon could start flowing into online betting emporiums due to a U.S. Supreme Court decision allowing states to regulate sports wagering. "Right now there's a tremendous black market for illegal, offshore sports book being offered to U.S. citizens," said Matthew Kalish, CRO of DraftKings. "We think it's in the range […]